EV Charging Gun
Quality you can depend on
Since 2003, WOUEL products and accessories have been designed to keep you in charge.
No matter what your particular needs may be, we’ve got the high-quality, fast-charging performance you can trust—in any situation.
FAQ
Q1:How long does it take for you to arrive?
A2:We have three warehouses in Europe. They are located in Poland, France and Germany. We will distribute them to the country where you are located. Usually, the products will be delivered to users within 3-7 days.
Q2:How long will it take to get my orders?
A2: It depends on where you are. We have Poland, Germany and France in Europe and will deliver the goods to the nearest location according to the user's country. It usually takes 3-7 days to be delivered to the user. Delivery details will be provided in your confirmation email.
Q3: How is the security of the charger ensured?
A3: The charger includes RFID ISO4443 user authentication, ensuring that only authorized users can charge their vehicles, thus enhancing overall security.
Q4: What kind of display does the charger have?
A4: The charger is equipped with a 4.3-inch LCD screen that shows key charging information such as power and time. It is easy to operate and provides clear, readable data.
Q5: Is the charger suitable for extreme weather conditions?
A5: Yes, it can operate within a wide temperature range of -22°F to 122°F, making it adaptable to harsh weather conditions and ensuring reliable performance year-round.
Q6: Is the charger resistant to outdoor elements?
A6: Yes, it has an IP55 protection rating, meaning it is dustproof and waterproof, making it ideal for outdoor use and ensuring durability and stability in various environments.
Q7: How easy is it to install the charger?
A7: The charger comes with a 5-meter cable, providing flexibility for installation in different parking environments. It’s convenient for both installation and use.