Privacy policy
Part 1 - How We Handle Your Information
When you purchase goods from our store, as part of the buying and selling process, we collect personal information you provide to us, such as your name, address, and email address. When you browse our store, we automatically receive your computer's Internet Protocol (IP) address, which helps us understand your browser and operating system.
Email Marketing: With your permission, we may send you emails about our store, new products, and other updates.
Part 2 - Consent
How do we obtain your consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a product, we assume that you consent to our collection and use of it for those specific purposes.
If we ask for your personal information for secondary purposes (such as marketing), we will either ask for your explicit consent or provide you with the option to decline.
How can you withdraw your consent?
You may withdraw your consent at any time by contacting us at support@wouej.com.
Part 3 - Disclosure
We may disclose your personal information if required by law or if you violate our terms of service.
Part 4 - Shopify
Our store is hosted by Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services. Your data is stored in secure servers behind firewalls through Shopify’s data storage, databases, and general Shopify applications.
Payments:
Shopify only stores your credit card data for as long as necessary to complete the transaction. After that, your purchase transaction information will be deleted. All direct payment gateways adhere to PCI-DSS requirements to ensure that our store and its service providers securely handle credit card information.
Part 5 - Third-Party Services
The third-party service providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us. This includes payment gateways and other payment processors. We recommend that you read their privacy policies to understand how your personal information will be handled.
Part 6 - Security
To protect your personal information, we take reasonable precautions and follow industry best practices. We use Secure Socket Layer (SSL) technology to encrypt your credit card information and store it with AES-256 encryption. Although no internet transmission method is 100% secure, we comply with PCI-DSS requirements and implement other widely accepted industry standards.
Part 7 - Cookies
We use various cookies to optimize your experience on our website, including _session_id, _shopify_visit, _shopify_uniq, etc. These cookies track your session and store information about your shopping cart contents.
Part 8 - Age of Consent
By using this website, you declare that you are either of the legal age in your state or province, or that you have obtained consent from a legal guardian to allow a minor under your care to use this website.
Part 9 - Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you here that the policy has been updated.
Questions and Contact Information
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at support@wouej.com.
Phone: +86 18018745563
Email: support@wouej.com
Physical Address: RM 1801 EASEY COMM BLDG, 253-261 HENNESSY ROAD, WANCHAI, HK
warehouse address:Lubuskie Międzyrzecki Przytoczna Nowa Niedrzwica Nowa Niedrzwica 58, Gate D,66-340, Rokitno, Poland
Business Hours: Monday to Friday, 24-hour service. For other times, please leave a message, and we will respond within 24 hours.